Privacy Policy

At Cardwell & Co. Electrical Bros., we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, and physical address when you request a quote, book a service, or contact us.

2. How We Use Your Information

We use your information to provide electrical services, communicate with you about your appointments, process payments, and improve our business operations.

3. Information Sharing

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access or disclosure.

5. Optional Website Analytics

If you choose to allow analytics, we use Google Analytics to measure visits to public service pages, phone-link clicks, visit-request openings and acknowledged inquiry submissions. These events do not establish that a call was answered or a job was booked. Google Analytics may use cookies and process technical connection information, such as browser and device information.

Our analytics configuration excludes form contents, names, contact details, service addresses, appointment details and URL query strings. Optional Google Analytics is off until you allow it. Use Analytics preferences to turn it off for future activity. Turning it off does not delete data already collected. Browser privacy signals are respected. Essential contact and booking services operate separately from optional analytics.

Learn more in Google's Privacy Policy.

6. Text Messages (SMS)

If you check the SMS consent box on our contact or booking form, we will text the mobile number you provide about your request, such as scheduling, appointment reminders and estimate updates. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from the information sharing described in section 3 and will not be shared with any third parties.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at ColinCardwell@cardwellandcoelectrical.com or (913) 733-1997.